How long does shipping take?
After you place your order, it will take 3-7 business days to prepare an in stock item it for shipment. A Custom or Special Order Item will always take longer. Shipping times are dependent upon USPS, and orders during Holidays could take longer.
Where does my order ships from?
Do you restock items?
We restock items on a case-by-case basis. Following us in our social media ensures that you will never miss a launch, discounts, pre-order opportunity, giveaways or a restock notice ;).
How long do custom orders take?
The time that takes to create customs is on a case-by-case basis and will depend on the type of product, materials needed, technique, difficulty level and the details of your dreaming piece. Please remember that everything that is completely hand made always takes time to design, make and dry ;).
Are discount coupons stackable?
No, that is how most websites & e-commerce work. Please make sure to use the one that works better for you.
IE: If you use FREESHIPPING after $35.00 order, you can't use any other discount code.
I got an allergy reaction, can I get a reimbursement ?
Although extremely rare, some people are allergic to the metals and finishes commonly used in making jewelry. It is the responsibility of the consumer to be aware of any allergies to metals (stainless steel, gold, silver, etc.) or the oxidation applied to metals (liver of sulfur) prior to making a purchase. Because there is no way for us to know the medical history of our customers, Lunniaya Fashions, LLC will not be held liable for any allergic reactions that may occur as a result of wearing our jewelry.